Refund Policy
You hear a preview of your own song before you pay, so you always know what you are buying.
If something is wrong
Write to [email protected] within 14 days of purchase with your order link. If the song has a technical problem, the name is sung wrongly or the lyrics you approved were not used, we will remake it for free. If you are still not happy, we will refund your payment in full.
How refunds are paid
Refunds go back to the original payment method through Polar, our merchant of record. Banks usually show them within 5–10 business days.
Digital content
By unlocking your song you ask us to deliver digital content immediately. Where the law gives you a withdrawal right for digital content, it ends once the download starts, but this policy still applies.